Customer Experience

Design Systems can be a game-changer for businesses, but there can be challenges in implementing them. Read how two experts tackle this complex undertaking in this Q&A with Object Edge's Kelly Rader and InVision's Rebecca Kerr.

Object Edge, an award-winning eCommerce consultancy, announces a new partnership with CustomerGauge, the leading B2B VoC software according to Gartner. For B2B businesses this best-in-breed partnership helps create exceptional CX.

CPQ saves B2B businesses time by delivering quicker quotes, ensures accuracy by automating configurations, provides a customized experience for buyers, and empowers sales reps to sell more successfully.

IBM’s 2020 U.S. Retail Index reports that COVID-19 has accelerated the shift to digital shopping by roughly five years. That acceleration has led to shifts in customer demands, technological capabilities, and the experiences brands offer.

The subscription eCommerce market has grown by more than 100% annually since 2013. It's a major source of consistent revenue for sellers, and a source of convenience for customers. Yet implementing subscription services is complex.

If you are looking to drive your customer experience, how can you leverage a robust Voice of the Customer (VoC) program? Beyond customer surveys, comprehensive VoC can help improve customer satisfaction and drive revenue growth.

Object Edge announces new partnership with Unbxd, a best-in-class, revenue-focused search solution for product discovery. As customer expectations become more sophisticated, this tool uniquely allows brands to differentiate and compete.

Object Edge is now a certified Google Cloud Platform partner. Letting customers innovate, lower IT costs, and modernize their technology stack. Object Edge now provides customers with expert, efficient cloud and DevOps solutions.