Customer Experience

Third-party platforms add features, functions and improved performance to an existing product, website or application but it can be challenging to integrate them into an existing experience seamlessly.

If your organization is implementing a PIM system in the near future, hopefully, all the pre-work associated with a PIM implementation process is well underway. These four steps can help the process go smoothly.

The digital landscape moves so rapidly that a brand’s ability to launch new products quickly can make or break it. To be competitive, companies need to design, refine, and launch - all on a very tight timeline. Design Systems can help.

For designers, working with a design system provides clear guidance, improved efficiency, and collaboration. In this article, learn the top reasons why designers love working in design systems and how you can use this approach in your work.

Developing user stories - or an informal, natural description of your customer’s potential online journey - can help guide the development of your user experience, product management, web design, and more.

Customer experience (CX) refers to every interaction that a customer has with your brand, throughout their entire buyer’s journey. To be competitive in today's eCommerce landscape, brands must offer a superior customer experience.

COVID-19’s impact has accelerated an existing trend in retail: curbside pickup options. They reduce shipping costs, protect customers and employees, and offer quick accessibility can be a solution to customers in their time of need.

As the landscape shifts before our eyes, how can retailers shift their thinking, uncover new opportunities, and engage their customers in changing times? Watch this webinar with thought leaders and practioners.