October 30, 2019
In a webinar with CommercePros, Rohit Garewal discussed the challenges, and opportunities of digital transformation. And why people, and culture, are critical to success. As your digital business matures, do you have the right cultural fit? What is the culture you need to build for a competitive advantage?
So I’m a big fan of starting cultural transformation at program levels. Why is that? I am a big fan of starting cultural transformation at program levels because there is a lot of headwind at the corporate level. There’s a lot of big things you have to move. A lot of big rocks, if you will.
And, at the operational level, if you haven’t actually transformed yet, that’s a lot of change to impact your day-to-day. But programs, specifically digital transformation programs, have a momentum behind them that: we’re changing ourselves, right? So where better, in my opinion, to start a cultural change for digital transformation than in the program that brings transformation in and of itself.
So ultimately how can you look at your structure of your program, and the roles in that program, and the processes of that program, so you can effectively set, execute, and manage your program. Watch the full webinar on-demand here.
December 6, 2019
For B2B and B2C businesses, eCommerce platforms leveraging the cloud provide new opportunities. For IT professionals, it is not just a technical change, it is a mindset change. Learn how your business can prepare for an upgrade.
November 1, 2019
Today’s customers shop through multiple touchpoints: from mobile and wearable tech, apps, and social media to voice assistant tools. As technology and consumer demands evolve, commerce platforms must also evolve their customer experiences.
November 8, 2019
t’s safe to say that if you’re reading this post, you’re probably a fan of Agile practices. Recently, I began thinking about what the scrum master role fully encompasses, and how it applies beyond just professional contexts.