In a webinar with CommercePros, Rohit Garewal discussed the challenges, and opportunities of digital transformation. And why people, and culture, are critical to success. Watch an excerpt of this webinar here.
In a webinar with CommercePros, Rohit Garewal discussed the challenges, and opportunities of digital transformation. And why people, and culture, are critical to success. As your digital business matures, do you have the right cultural fit? What is the culture you need to build for a competitive advantage?
So I’m a big fan of starting cultural transformation at program levels. Why is that? I am a big fan of starting cultural transformation at program levels because there is a lot of headwind at the corporate level. There’s a lot of big things you have to move. A lot of big rocks, if you will.
And, at the operational level, if you haven’t actually transformed yet, that’s a lot of change to impact your day-to-day. But programs, specifically digital transformation programs, have a momentum behind them that: we’re changing ourselves, right? So where better, in my opinion, to start a cultural change for digital business transformation than in the program that brings transformation in and of itself.
So ultimately how can you look at your structure of your program, and the roles in that program, and the processes of that program, so you can effectively set, execute, and manage your program.
