Oracle Subscription Cloud
Oracle Subscription Cloud implementation Partner offers a solution that can be deployed across service, sales, and commerce channels. Contact Object Edge
Subscription management services create a recurring revenue model and deliver a superior customer experience.
The subscription eCommerce market has grown by more than 100% annually since 2013. It's a major source of consistent revenue for sellers, and a source of convenience for customers. Indeed, subscription based eCommerce can offer convenience, cost-savings, and increased personalization. For many businesses, subscriptions are a new way of meeting customer needs, differentiating their brand, and selling products.
Utilizing subscription management software allows you to manage contracts, billing, and other back-office information while providing your teams with customer information that impacts those critical front-end experiences.
With subscriptions software, you can offer a one-time charge when the user registers, recurring charges for the subscription, and termination fees (where applicable, like if the user ends their contract early).
Many customers prefer self-service, and subscription software can provide an online portal where customers can update their subscription settings and status themselves.
The software also manages the duration, or term of the subscription, and associated billing cycles, whether they are monthly, annual, etc.
Customers replace items they consistently use via a convenient, automated subscription services.
Customers gain exclusive access to something, whether it’s members-only perks, a first pass at products, special sales, free shipping, or other perks. Access subscribers pay a fee to obtain lower prices or other benefits.
Customers receive highly personalized products in categories such as apparel, beauty, and food. These subscription services allow customers to set parameters and preferences, and receive products customized to their desires.
When it comes to selecting a subscription management tool, Oracle CPQ is a great foundation for subscriptions.
For B2B businesses in particular, there are often complex configurations that occur behind-the-scenes of customer service.
Companies that are still utilizing an ERP, or Enterprise Resource Planning system, (or even worse, spreadsheets), to manage these configurations have no way to enable subscriptions sustainably. There are too many variables at play and far too large a margin for error.
CPQ solutions give enterprises a way to move complex configurations and pricing out of older systems and into modern tools designed to automate these processes and easily scale as the business grows and needs evolve.
Fortunately, Oracle CPQ has specific add-ons for subscriptions that sit right on top of your CPQ solution:
Object Edge specializes in solving complex digital challenges. We do so by listening to, understanding, and anticipating client needs. An award-winning consultancy, Object Edge brings expertise, experience, and best-in-class approach. Our customers are innovators that require sophisticated solutions and impeccable execution.
By questioning everything, we bring great ideas to our clients and help make our clients’ ideas better.
IBM’s 2020 U.S. Retail Index reports that COVID-19 has accelerated the shift to digital shopping by roughly five years. That acceleration has led to shifts in customer demands, technological capabilities, and the experiences brands offer.