How Retailers can shift their thinking, uncover new opportunities, and engage their customers in changing times.

As the landscape shifts before our eyes, how can retailers understand the changes? What choices can you make now to address the moment and build for long-term growth?

In this webinar with retail and digital thought leaders we'll discuss:

  • New reality for retailers
  • How compelling digital experiences drive engagement and sales
  • Leveraging predictive solutions to optimize conversion

About the Presenters

Steve headshot Steve Dennis is a leading expert on strategic growth and innovation who speaks worldwide on how businesses can reignite growth in the age of digital disruption. He's been named a top 5 retail influencer by multiple organizations and his thoughts on the future of shopping are regularly shared in the media and as a Forbes Senior Contributor. His new book is Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption.
Kelly headshot Kelly Rader is the VP of Digital Experience globally for Object Edge, overseeing all teams responsible for designing and delivering commerce product experiences. In this role, she is responsible for setting clients' experience strategies and overseeing research, user experience, creative, design engineering, production, content and editorial, as well as customer operations. With more than 20 years of experience bringing innovative digital products and services to market, Kelly is most passionate about delivering product experiences customers love, built with technologies brands can operate with ease.
Robert headshot Robert Wharton is a Senior Product Manager for Metrical, an AI solution provider focused on funnel optimization and conversion. In this role, Robert is responsible for Metrical’s patented targeted delivery system, model deployment and reporting. Robert works closely with Metrical’s customers to build high impact, targeted campaigns that focus on increasing conversion and maximizing margins. Robert graduated with a BA from the University of Oklahoma.
Judith headshot Judith Mast has been with JCPenney for 32 ½ years starting in the Catalog Division as an Inventory Control Buyer in the New York office. Her career has lead her through Catalog, Retail and eCommerce - Merchandising, Buying and Operations. My favorite is the eCommerce Division, which she moved into 17 years ago when .com was just getting started.

About the Author

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Sarah Falcon

VP, Marketing Global

Sarah is a nimble and creative marketing leader with 15 years of experience in a mix of agencies, B2B, and B2C enterprises. She brings a background in building and driving impactful marketing practices and processes for growing businesses. Sarah has expertise in brand, content marketing, lead generation, and marketing operations. She’s a co-author of the 2019 book on B2B eCommerce Digital Branch Secrets: eCommerce Playbook for Distributors.

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