Salesforce CPQ (Configure, Price, Quote) is a powerful tool that helps businesses streamline their sales processes by automating the configuration, pricing, and quoting of complex products and services. In order to take full advantage of Salesforce CPQ, it's important to understand the underlying data model.

The Salesforce CPQ Data Model

The Salesforce CPQ data model is a relational database that stores all the data needed to configure, price, and quote products and services. The data model is designed to be flexible and customizable, allowing businesses to tailor it to their specific needs.

At its core, the Salesforce CPQ data model is built around four key objects:

  • Product: This object represents the products and services that a business sells. It includes information such as the product name, description, price, and any custom fields that have been added.
  • Price Book: This object represents the different price books that a business uses to sell its products and services. Each price book contains a list of products and services along with their prices.
  • Quote: This object represents a single quote for a customer. It includes information such as the products and services being quoted, the pricing information, and any custom fields that have been added.
  • Quote Line Item: This object represents a single line item on a quote. It includes information such as the product or service being quoted, the quantity, and the price.

See details of the Salesforce CPQ Object Relationships here.

How Salesforce CPQ Data Model Differs from Oracle CPQ Data Model

While Salesforce CPQ and Oracle CPQ share some similarities, there are also some key differences between their data models. One of the main differences is that Salesforce CPQ is built natively on the Salesforce platform, while Oracle CPQ is a separate product that must be integrated with the Salesforce platform.

Another key difference is that Salesforce CPQ is designed to be highly customizable and flexible, allowing businesses to tailor it to their specific needs. Oracle CPQ, on the other hand, is more rigid and may require more customization to fit a business's specific needs.

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Benefits of Salesforce CPQ Data Model

There are many benefits to using the Salesforce CPQ data model. Some of the main benefits include:

  • Streamlined sales processes: By automating the configuration, pricing, and quoting of complex products and services, Salesforce CPQ helps businesses streamline their sales processes and close deals faster.
  • Increased accuracy: The Salesforce CPQ data model helps ensure that pricing information is accurate and up-to-date, reducing the risk of errors and ensuring that customers are getting the correct pricing information.
  • Greater visibility: With the Salesforce CPQ data model, businesses have greater visibility into their sales processes, including which products and services are selling well and which ones may need to be reevaluated.

Learn More About Salesforce CPQ Data Model

If you're interested in learning more about the Salesforce CPQ data model, there are many resources available. The Salesforce CPQ Implementation Guide is a great place to start, providing detailed information on the data model and how to customize it. Need help getting started? Contact us and we’ll get you in touch with a CPQ expert.

About the Author

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Sarah Falcon

VP, Marketing Global

Sarah is a nimble and creative marketing leader with 15 years of experience in a mix of agencies, B2B, and B2C enterprises. She brings a background in building and driving impactful marketing practices and processes for growing businesses. Sarah has expertise in brand, content marketing, lead generation, and marketing operations. She’s a co-author of the 2019 book on B2B eCommerce Digital Branch Secrets: eCommerce Playbook for Distributors.

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