September 26, 2019
Web accessibility is the practice of removing barriers for people with disabilities that might prevent their interaction with, or access to, websites or mobile applications. The American Disabilities Act (ADA), Title III, is interpreted to include websites as “places of public accommodation.” Businesses who don’t comply are at risk of being sued for being in violation.
The Web Accessibility Standards (WAS) provide a checklist of web accessibility components. https://accessible.org/was/ These include:
Cases of businesses who have been sued for non-compliance are piling up. The number of federal court cases jumped from 814 in 2017 to 2,258 in 2018. Sites sued include some huge brands, like:
“Many organizations are waking up to the fact that embracing accessibility leads to multiple benefits – reducing legal risks, strengthening brand presence, improving customer experience and colleague productivity.” – Paul Smyth, Head of Digital Accessibility, Barclays
One out of five (1:5) people reports requiring some type of assistive technology to access websites or apps — 650 Million people worldwide. This includes hearing, vision, cognitive, ambulatory, self-care, independent living difficulty. Ron Mace (1941-1998) coined the term “universal design” in 1985 and spent his life advocating for people with disabilities.
Universal design makes products usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. - Ron Mace
There are financial and future-forward reasons to build accessibility into your website roadmap.
There are also clear risks (beyond lawsuits) of maintaining non-accessible site elements:
“Accessibility is a core value at Apple and something we view as a basic human right.” – Sarah Herrlinger, Director of Global Accessibility Policy and Initiatives, Apple
Digital pioneer with 20+ years of experience bringing innovative digital products and services to market successfully for many industries and within a variety of challenging environments ranging from start-up to Fortune 100 companies. Effective in gaining organizational alignment on strategy and delivering creative solutions that solve real business problems.
December 6, 2019
For B2B and B2C businesses, eCommerce platforms leveraging the cloud provide new opportunities. For IT professionals, it is not just a technical change, it is a mindset change. Learn how your business can prepare for an upgrade.
November 1, 2019
Today’s customers shop through multiple touchpoints: from mobile and wearable tech, apps, and social media to voice assistant tools. As technology and consumer demands evolve, commerce platforms must also evolve their customer experiences.
November 8, 2019
t’s safe to say that if you’re reading this post, you’re probably a fan of Agile practices. Recently, I began thinking about what the scrum master role fully encompasses, and how it applies beyond just professional contexts.