SUPPORT AND MAINTENANCE

Maintain and Grow Your Business with Expert Support

Manage your costs and keep your business running and growing

Finding and nurturing exceptional talent can be a challenge. Leverage our team of trained and certified eCommerce and information technology experts. Support your business while lowering your maintenance operating and capital expenses.

When you partner with us, we’ll work together to find your best mix of talent to support your business and drive its growth.

Support and Maintenance Services - Person working on a laptop

Our support & maintenance offerings

Managed Services

Talent Infusion

Staff Augmentation

Managed Services

Our follow-the-sun, best-shore managed services support your technology and business operations. We create a custom capacity-based teams that scale to meet your needs. These best-in-class individuals and teams increase the activity, efficiency, and performance of your digital business.

Technology Services

Keep your experiences seamless and responsive. We provide 24/7 monitoring and support for your critical website, middleware, and E3 solutions. Our technology managed services also support upgrades, ticket support, defects unit, QA, and regression support.

Our managed services support most enterprise eCommerce platforms:

Oracle CX Commerce (formerly Oracle Commerce)

Oracle ATG

commercetools

Elastic Path

Salesforce

Business Operations Services

Drive your eCommerce business with business operations services. We execute the administration of your eCommerce store through a modern ticketing interface. Making it easy for your teams to make their eCommerce support and maintenance requests. A sample of services include (but are not limited to) catalog loads, inventory loads, and weekly analytics reporting and recommendations that keep your eCommerce on track.

Talent Infusion

With a pod structure, get a team of experts working on software enhancements. This solution is ideal for sites with software that is already installed and is looking for continual growth and development

Staff Augmentation

When you are looking for help finding the right person or people to join your team, we can help. We bring the tools, processes, and network to provide expert staff augmentation. De-risk your team growth with our staff augmentation services.