"Beyond customer satisfaction and competitive advantage, a move to eCommerce would mean a reduction of cost of business for Greenball."
Object Edge developed an exceptional customer experience so Greenball can remain competitive, increase customer loyalty, and drive revenue growth. For the implementation, Object Edge leveraged Oracle Cloud Commerce, with custom integrations to the Oracle E-Business Suite backend system.
Launch of an intuitive website allowing customers to check real-time inventory (from three warehouses), register new customers, show custom pricing, place simple and bulk orders online, and place direct container orders online.
Integration with Greenball’s backend reduced manual processes for Greenball staff by automating inventory and order updates, and accounts receivable invoicing.
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