In order to provide a future-designed program, Object Edge built with a headless eCommerce platform, API layer, creating the ability to integrate with Adobe Experience Manager. This approached allowed Object Edge to create an exceptional digital experience, maximizing the out-of-the-box features of OCC's Commerce functionality. Paired with Adobe Experience Manager (AEM), we built rich, engaging product marketing pages. These pages then call on OCC product detail page functionality for the complete purchase process. By using OCC headless and its APIs, we were able to provide a seamless, integrated experience.
Within 6 months of providing a viable digital channel, this telco industry leader saw 36% of all deal quoting shift to be completed online. Customer-enabled quoting saved 12,000 hours of sales rep time. Valued at $100 per hour, they saved $1.2M in the first quarter of full rollout.