Resource

Data Trends for Distributors: A View for 2024-2026

A new survey of distributors reveals a changing world of challenges and opportunities.

This report shows:

• 86% of distributors’ biggest priority over the next three years: revenue growth (via new channels - 46% and improving operational efficiencies - 41%)
• 45% of distributors are already leveraging AI for improving customer experiences (compared to 30% of manufacturers)
• The biggest challenges: tackling complex data issues, including:
• Integrating data into a single customer record (32%)
• Preventing security breaches (25%)
• Unutilized data (17%)